Delivery for Italy and San Marino is via TNT, within approximately 2 working days from the moment the package is commissioned to the courier.

Delivery for other countries in Europe is via DHL, within 7 working days* from the moment the package is commissioned to the courier.

Delivery for all other countries is via UPS, within 14 working days* from the moment the package is commissioned to the courier.

When the order has been commissioned to the courier you will receive an e-mail containing the tracking number.

Couriers do not deliver on Saturdays and Sundays.

*International shipments may arrive long before these estimates depending on the country. For more information or a more accurate estimate contact store@nvl.it

Delays in delivery
Orders may be delayed in case of:
- holidays: January 1st, January 6th, Easter Sunday & Monday, April 25th, May 1st, June 2nd, the week of August 15th, November 1st, December 8th, week of December 25th, December 31st.
- bad weather
- courier strikes
- remote areas may require longer delivery times.

Shipping fees
Shipping costs are calculated based on the order amount and the destination.

Italy & San Marino
- € 10 for orders amounting to or less than € 100.00
- free shipping for orders over € 100.00

Europe
- € 20 for orders amounting to or less than € 250.00
- free shipping for orders over € 250.00

All other countries
- € 30 for orders amounting to or less than € 300.00
- free shipping for orders over € 300.00



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